We were looking to refinance our home and didn’t know where to start, but then a friend of ours who we did share this information referred us to LU and her team. To be honest we didn’t have our hopes high as we did see a few financial brokers . But when we met LU and explained our situation she assured that she would find us the best deal given our financial circumstances with young children and she did care of us with outmost efficiency, care and understanding. LU guided and updated us through every step with regards to the whole process from the loan application to all the nitty gritty stuff that we wouldn’t have noticed saving us a substantial amount of time and money. She even came to our home when we couldn’t make it to her office. After a while we decided to move on from our existing house and in to our new home. It was at such a time when other banks said no but LU and her team refused to give up and took the challenge head on and succeeded. Now we are on our way to build our new dream home. We can’t express our gratitude as to the care and importance we received from LU and her team. Will never blink an eye to recommend CA loans and especially LU. Thank you. Harold and Dominica

Lu Shi is the most professional, efficient and enthusiastic broker I have met in Australia. She helped me and lots of my friends to get the loan to buy new homes. She has very rich knowledge about the policy & procedure of loan application. And she does very good job to help her customers to make full use of their resources then achieve their dreams. She is smart and thoughtful since she knows very well about the importance of new home to new immigrants! I am very appreciated to the help she gave to my family.
新移民置业不易，逢施璐相助乃有吉屋得购，劲帆心存感激。
移人不胜南陆远，风物怎比江南苑。
置业安居梦难圆，几时方能置佳轩。
轻沙走马遇良人，柳暗花明又一村。
古道热肠遂人愿，使君亦是江南人。

We would like to say thanks a lot to Lu Shi who provided finance services to our first property and helped us to meet the tight deadline. At the beginning, I accessed to numerous lenders, a variety of loan products and different finance packages available, Lu Shi helped us to understand our personal requirements and long term goals to determine what type of loan would suit us best. She conducted all the necessary work on behalf of me to obtain the best loan product with her professional expertise and guidance and we got our final finance approval only in few days. Much appreciated for her giving us an excellent experience for our first property.

First I would like to thank you for your professionalism throughout the whole finance process. All the information that you’ve provided were very informative which I was quite impressed with. You kept me up to date and constantly in contact with me at every stage of the ‘game’, so I always knew instantly anything was happening. You even contacted me everytime before each stage of settlement before the settlement agency did. So I applaud your professionalism, personability with your clients (me), and your efficiency with regard to all the logistical hurdles that needed to be over-come from all parts of my house buying process. So thank-you once again! All the best for your future services.

Lu Shi provided us with great advice and services when we were purchasing an investment property in 2012. With her help, the whole process became uncomplicated and very streamlined. We appreciated her effort to obtain the best deal in the market. She also negotiated with the lender and applied a further discount from the lender’s standard variable rate. Lu is very customer oriented and offers tailored services to the customer. We will certainly recommend Lu to our friends and ask her to be our broker again for future investments.